Shipping

Best pricing will dictate shipping with either UPS or USPS at the time of order processing.

International rates are available via USPS only. International customers are responsible to pay any taxes and duties that might be assessed at the border. Please check with your local customs or postal authority regarding such charges. The buyer can also expect occasional time delays at customs.

Next Day and 2nd Day shipments can also be accommodated. Additional shipping charges based on package size and destination will apply. Please note in the comments field at checkout if you desire Next Day or 2nd Day shipping. Or contact us when you place your order.

Certain items will require additional shipping charges due to weight or fragility, for instance, some pottery nativities.

Returns

Returns may be requested, for items in their original condition, within 30 days of purchase date.

Privacy Policy

The personal information you submit to our store will not be shared, sold or disclosed to third parties in any form, for any purpose, at any time. We will not disclose your sales history to third parties for any purposes, at any time. Here at Susan’s Christmas Shop we have a firm commitment to privacy.

We do not collect any financial information (like visitor’s bank account or credit card numbers). All the payments are made through PayPal. You can use any major credit card (or your own bank account) without exposing your account numbers. Your payment is made over a secure encrypted connection so credit card numbers and private details can not be stolen in transit: using PayPal is as secure as online ordering can be.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

With your permission, we may send you Susan’s newsletters, containing news about our store, new arrivals and cultural happenings in Santa Fe and surroundings.

Change/Modify

This site gives users the following options for changing and modifying information previously provided:
1. Log in and enter your account to change/modify your information
2. Contact us
3. email us to be unsubscribed from our mailing-list (make sure you are sending it from the e-mail address you want to be deleted from our list).

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our Secure Store Front is SSL-encrypted and guaranteed secure by Cloud Access Servers and Comodo Secure SSL Certificate. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, so that it cannot be read as the information travels over the internet.